[Simon Russell] Twelve years ago the retail banking industry thought the end of 'bricks-and-mortar banking' era was close, with the introduction of mainstream internet banking. However, this did not materialise as banks in their quest to differentiate, realised the value of the branch in the selling process and its necessity for customer acquisition and authentication. 14 Jul 2010 08:53
[Carole Kimutai] The Kenya Commercial Bank Group (KCB) has launched a quickserve ATM in the country. The new MCR's Intelligent Deposit ATM has a touch screen and is capable of handling cash in both Kenya shillings and US dollars. The ATM costs about KSh5.4 million. 17 Feb 2010 08:39