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I have extensive experience and knowledge of developing, implementing and managing direct marketing campaigns from concept to implementation and post-campaign analysis to apply learnings. This includes monitoring budget and performance through-out the campaigns.

I have 12 years of in-depth campaign management experience, including call centre operations.

I have extensive experience and knowledge in briefing and contracting with existing and new suppliers (agencies, printers, data processing, call centres) and have built very strong relationships with various stakeholders in the market.

My skills include:
• Strong customer service and administrative orientation
• Analysing and diagnosing skills
• Decision making skills
• Action orientated
• Planning, organising and implementation skills
• The ability to delegate tasks, support, motivate and offer structure and guidance to team members