Register online: https://bit.ly/2qLsHaX
COURSE OBJECTIVES
By the end of the course, participants should be able to:
Explain the meaning of performance management
Describe how to manage performance decline
Evaluate the basics of group dynamics
Differentiate between talent management & succession planning
List the key competencies of Emotional Intelligence (EI)
Formulate a business case for appropriate performance appraisal
DURATION
5 Days
WHO SHOULD ATTEND
This training course is suitable to a wide range of professionals but will greatly benefit:
All Leaders and Managers
All HR and Learning and Development professionals
Engineers, Project Managers, Technical Leads and Financial Professionals transiting into a people management or leadership role
Those who are new to managing people and are looking for an insight into human behaviour
Anyone recently promoted into a people management or leadership role
COURSE CONTENT
Day One: Understanding Yourself and Others
Exploring human psychology
Your Johari window
How are attitudes formed?
Your personality style explored
Understanding Emotional Intelligence (EI)
Day Two: Performance Improvement Planning (PIP)
Introduction to performance management of people
Understanding performance decline and the factors affecting performance
Work performance interviewing
Communication skills for the performance interview
Managing good performance - behavioural reinforcement theory
Day Three: Driving Performance through Talent Management
Talent management - explored
Employee resourcing: best practices
Introducing basics of manpower planning
Flexibility and introducing the 'flexible firm'
Differentiating succession management & talent management
Day Four: Giving Feedback and Making Appraisal Work
The principles of effective performance appraisal
Performance management in a multi-cultural setting
How to deal with common mistakes and minimise failure
How to structure an appraisal meeting - a step-by-step outline
Giving feedback with Emotional Intelligence (EI)
Day Five: Dealing with 'Difficult' People
Providing appropriate career-path planning - supporting development
Dealing with difficult people and stakeholders
Behaviour styles - passive, aggressive, passive-aggressive & assertive
Handling aggression in others
Personal Action Planning
GENERAL NOTES
This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of practical activities, theory, group works and case studies.
Training manuals and additional reference materials are provided to the participants.
Upon successful completion of this course, participants will be issued with a certificate.
We can also do this as tailor-made course to meet organization-wide needs. Contact us to find out more: gro.ycnatlusnoceuqirfa-atad@gniniart
The training will be conducted at DATA-AFRIQUE TRAINING CENTRE, NAIROBI KENYA.
The training fee covers tuition fees, training materials, lunch and training venue. Accommodation and airport transfer are arranged for our participants upon request.
Payment should be sent to our bank account before start of training and proof of payment sent to: gro.ycnatlusnoceuqirfa-atad@gniniart
Date: 03 February 2020
to 07 February 2020
Time: 08:00 - 17:00
Venue: DATA-AFRIQUE TRAINING CENTRE, NAIROBI KENYA., Nairobi
Cost: Course fee: KSH 70,000, USD 1,000