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I have had quite a few years administrative and PA experience in various fields. As I have been fortunate to work in various industries it gives me a broader view of how the various industries work.
I am currently doing a Bookkeeping course and have also completed an Import/Export Course at the School of Shipping.

Below is an indication of what I currently do at Ramsay Media:

Subscriptions Admin Assistant

Main duties performed:
• Preparing recons for cash, cheque, credit card, debit card, debit order & direct deposit payments, and ensuring these are up-to-date on a monthly basis
• Compiling the print orders on a monthly basis, and communicating to the relevant individuals
• Compiling the distribution letter and balancing it to the print order
• Ensuring database files are sent to printers timeously
• Providing a professional account liaison service to our outside publishers
• Responding to subscriber queries from relevant subscribers, keeping outside publishers informed at all times and providing subscription extracts
• Downloading and actioning all partner orders and ensuring the information is correct
• Running of debit orders as per the debit order schedule; and sending the up-front rejection details to the Contact Centre Manager for actioning
• Running of unpaids and sending the details to the Contact Centre Manager for actioning
• Investigating all rejected records and analysing the data accordingly
• Running of credit cards on a daily basis and as requested
• Running the audit report and investigating and reporting on all credit card rejections
• Ensuring all premium stock quality and quantities are satisfactory and actioning the dispatch of all gifts
• Handling all returned premiums / gifts and liaising with the subscriber as necessary
• Providing back up to the other Subscriptions Administration Assistant in terms of all duties
• Assisting the Subscriptions Administration Manager with adhoc tasks and requests
• Assisting Getaway (one of our own magazines) with orders for stickers for wine labels from the farmers for our Best Value 2014 wine stickers
• Receiving training at Getaway travel, i.e. Receiving enquiries from clients interested in travel packages, replying, forwarding to tour operators, following up on queries, updating our website (via word press) with new packages, costs, pictures information. Adding new packages, doing invoicing on Phoenix, stat's required etc.
• Assisting the Call Centre with inbound calls.
• Loading new subscriptions and payments