o Initiative, pro-activity and strong organizational abilities o Strong written and verbal communication skills o Worked as a contact centre agent for 3 years market research o Ability to apply innovative thinking in recruiting and training o Good motivational ability and conflict resolution skills o Ability to adhere to strict deadlines o Accurate and detail orientated o Ability to multitask and work well under pressure o Accept responsibility and accountability for work o Ability to work independently and as part of the team o Computer literate o Project coordination and management skills o MS Projects software literate Primary objective is to improve the project management society in South Africa