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Show profile Hide profileDedicated and results-driven IT Channel Support Specialist with over 10 years of experience in desktop support, end-user training, and system administration. Proven track record of resolving technical issues efficiently across various IT environments, including enterprise networks. Strong knowledge of Active Directory, LAN/WAN, Microsoft and Apple systems, and ITIL-based service delivery. Adept at maintaining system uptime, delivering user-focused solutions, and working collaboratively in high-pressure environments
Dedicated and results-driven IT Channel Support Specialist with over 10 years of experience in desktop support, end-user training, and system administration. Proven track record of resolving technical issues efficiently across various IT environments, including enterprise networks. Strong knowledge of Active Directory, LAN/WAN, Microsoft and Apple systems, and ITIL-based service delivery. Adept at maintaining system uptime, delivering user-focused solutions, and working collaboratively in high-pressure environments
