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Monique Grobler
Call Centre Manager at NGN, general client queries, resolving issues, reporting, assisting operations manager with day to day tasks.
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Show profile Hide profileFOH Manager at Spur Steak ranches for about 6 years permanently, overall about 10 years in the industry. Now I am currently working as a Support Manager (call Center Manager) at NGN Group (telecoms and now the company's Online shop call center manager)
I handle daily managing of the staff as well as handling difficult clients, and resolving issues. I also work closely with the Operations Manager in the daily operations of the company and matters
FOH Manager at Spur Steak ranches for about 6 years permanently, overall about 10 years in the industry. Now I am currently working as a Support Manager (call Center Manager) at NGN Group (telecoms and now the company's Online shop call center manager)
I handle daily managing of the staff as well as handling difficult clients, and resolving issues. I also work closely with the Operations Manager in the daily operations of the company and matters
