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EMPLOYMENT HISTORY

COMPANY NAME SPECPACK SALES & MARKETING
POSITION VDR REPRESENTATIVE, Cape Town
PERIOD October 2011 - 14 March 2014
DUTIES:
• Ownership of given outlet and achievement of the company strategy objectives and balanced score card within this outlet;
• Leadership and management of outlets to achieve the required objectives;
• Financial management of the outlet against a given budget;
• Daily analysis of data to ensure that this given outlet is performing at the required level;
• Continuous improvement in productivity and performance within this given outlet- be able to continuously raise the bar;
• Building the capacity and capability of the outlet.

REASEON FOR LEAVING Better Job Prospective

COMPANY NAME VODACOM CONGO (DRC)
POSITION ACTING VODASHOPS MANAGER, Kinshasa
PERIOD August 2010 - October 2010
DUTIES:
• Manage and grow staff;
• Conduct accurate reporting;
• Provide and maintain customer satisfaction by going the extra mile;
• Control stock and losses;
• Profitability through sales;
• Follow and implement company's policies and procedures by maintaining total quality management;
• Support and succeed all promotions within my sales areas;
• Ensure that the service provides within my outlets is a world class standard;
• Monitor the service time and follow up;
• Promotion planning;
• Customer relationship management meetings;
• Quality and sales reporting;

REASEON FOR LEAVING Restructuration

COMPANY NAME VODACOM CONGO (DRC)
POSITION VODASHOP AND ROLL OUT SUPERVISOR
PERIOD January 2004- August 2010
DUTIES:
• Recruiting potential staff and provide all the trainings;
• Roll out outlets countrywide;
• Monitor the service time and follow up within the outlet;
• Provide a world class customer service;
• Compile and implement outlet policies and procedures;
• Control stock and losses;
• Conduct accurate reporting to the Regional Vodashop Manager;
• Profitability through sales within the outlet;
• Cash Collection;
• Monitor staff performances.

REASEON FOR LEAVING Promoted

COMPANY NAME VODACOM CONGO (DRC)
POSITION SHOP ASSISTANT & CALL CENTRE ADVISOR
PERIOD January 2002- January 2004
DUTIES:
• Sales consulting and call centre advisor;
• Run accurate sales reports and call centre statistics;
• Customer services;
• Call centre duties;
• Cash duties;

REASEON FOR LEAVING Promoted

COMPANY NAME ABSO BOUTIQUE (DRC)
POSITION MANAGER
PERIOD January 1998- January 2002
DUTIES:
• Manage Staff;
• Control stock and losses;
• Accounting and liaise with overseas suppliers;
• Cash Management;
• Sales.

REASEON FOR LEAVING Better job offered