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Accounts & Debtor Functions:
? Maintains and updates client accounts when necessary, obtaining all required information as per the company documentation standards.
? Compiles, sorts, and verifies all incoming documents and confirms the validity of all business transactions.
? Prepares and processes documentation related to accounts payable and receivable; reconciles invoices and despatches payments.
? Performs bank reconciliations and allocates expenditure to specified budget accounts; summarises expenditure and receipts.
? Invoices purchases onto clients' accounts or the cash account; blocks unpaid accounts.
? Reconciles accounts, resolves account queries to ensure payment, and liaises with clients regarding queries; handles client queries and problems to ensure customer-focused and productive solutions.
? Informs debtors of overdue accounts and amounts currently owed, discusses payment options, and negotiates repayment proposals.
? Analyses data and compiled weekly reports for submission to senior management.
? Packs and reconciles orders for the company's largest client to ensure complete accuracy and timeous delivery.
? Performs typing and administrative functions to assist management and sales representatives.

Human Resource Management:
? Oversees the company's Human Resource functions, including the training, mentoring and guidance of staff.
? Supervises all Human Resources-related documentation, and ensures that the HR database is in-date, accurate, and complies with both company requirements and government legislation.
? Mentors, trains, and develops staff according to their needs, while handling staff assessments, promotions, conflicts, and disciplinary procedures.
? Provides feedback to management regarding staff-related issues.