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Company Hamilton Capital
Year Started January 2014 To date
Position: Senior Branch Administrator
Sector Financial Services
Key duties Responsibilities

•Prepares daily production processes to ensure implementation of company standard.
•Plan production capacities according to daily and weekly sales projection.
•Monitor production vs sales to review production schedule accordingly. Ensure enough replenishments of finished day end sales production.
•Apply effective on production plan for timely production of clients.
•Coaches and trains sales team prepare on job training programs, Evaluate performance of staff and recommends, additional training and way forward.
•Participate in preparing, reviewing and evaluating the company costs by ensuring that there are efficient.
•Support and motivates the consultant team in the branch to drive sales and services on lending products, as well as referrals and collections effectively communicating and setting clear expectations on targets and required outcomes.
•Manages and supervises the consultant team through effective performance appraisal, monitoring of staff attendance.

Company Bridge Loans
Year Started November 2011 To January 2014
Position: Branch Sales Assistant
Sector Financial Services
Key duties Responsibilities

•Meets monthly sales target in terms of lending and other products.
•Meets collection and arrears target in terms of lending products,
•Educate clients on responsible on use of credit and effective money management.
•Establishes a new business pipeline through marketing.leads generating and tracking.
•Provide excellent face to face and telephonic service to customer, build sustainable relationships that enhances the brand.
•Delivers on daily production standards and adheres to service and quality standards.
•Multi skilled across product and process relevant the business area.
•Co-ordinate work load to meet customer requirements and meets
•Answer calls in a professional manner and timely fashion, logging details of the customer incidence by ensuring that accurate and complete information is obtained

Company Real People
Year Started June 2008 To January 2011
Position: Branch Sales Assistant
Sector Financial Services
Key duties Responsibilities

•Meets monthly sales target in terms of lending and other products.
•Meets collection and arrears target in terms of lending products,
•Educate clients on responsible on use of credit and effective money management.
•Establishes a new business pipeline through markerting.leads generating and tracking.
•Provide excellent face to face and telephonic service to customer, build sustainable relationships that enhances the brand.
•Delivers on daily production standards and adheres to service and quality standards.
•Multi skilled across product and process relevant the business area.
•Co-ordinate work load to meet customer requirements and meets
•Answer calls in a professional manner and timely fashion, logging details of the customer incidence by ensuring that accurate and complete information is obtained.
•Quickly And calmly identify the needs of business customers who come from various sectors.
•Work with appropriate systems(Loans,Cellphones,Insurance,Fusion,knowledge,base.).

Company African Bank ltd
Year Started March 2001 To July 2007
Position: Branch Sales Consultant/Client service Clerk
Sector Financial Services
Key duties Responsibilities

•Maintain team and customer relationship through advice, support and continuous process improvement.
•Ensure activities within existing and accurate and good quality manner, demonstrating strong focus and system.