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2010 FIFA World Cup Opinion


Global credit crunch to create new destination branding winners

Last week, travel predictions for 2009 were unveiled by IPK International's CEO Rolf Freitag at the ITB World Travel Trends Update at the ITB Convention in Berlin - and with 450 days to go to the kickoff of the 2010 FIFA World Cup, all of these have implications for South Africa.

Internet bookings will surge. Demand for online virtual meetings will gather pace. Domestic travel will stay stable or grow, as will demand for low-cost flights. Destinations adjacent to big travel markets will do not so bad. Long-haul travel will fall sharply. And the most pain will be felt in the business travel sector. Those were the predictions for 2009 unveiled on 11 March 2009.

2010 neutral

Based on 500 000 travel interviews in 58 countries around the world, IPK delivered a wide-ranging forecast. In its predictions, IPK suggested that 2009 will see travel declines in most markets, with 2010 neutral and small growth likely in 2011 and 2012.

Said Freitag, “We're in a full global economic crisis, not a small recession. Consumer greed of the last few years has turned into consumer fear.”

IPK's travel interviews suggest that 40% of Europeans will change their travel plans due to the economic crisis. Some 66% of Europeans and 60% of Asians plan to change. Freitag said this change would mean they are likely to switch to domestic travel, travel for shorter periods of time, choose cheaper destinations, or spend less while on holiday.

European and North American markets will be more adversely affected compared to other regions of the world. IPK predicts that China, India, and all of Latin America will record GDP and travel demand growth, even in 2009. However, those growth figures will be smaller than the precedents set over the last 10 years.

Unlikely to be repeated

Freitag pointed out that over 50% of global travel demand emanates from Europe. Within Europe, in 2008, the Russians, Dutch, and Poles recorded much higher than average travel rates. However, the strong devaluation of the Russian rouble and Polish zloty suggest that such strong performances are unlikely to be repeated in 2009.

While Turkey, the US, Austria, and UK all received strong growth in arrivals numbers from European travelers in 2008, IPK predicts they are unlikely to do so again this year.

In households that earn more than 20 000 euro a year, travel will remain a high priority, according to IPK. However, households earning less than 20 000 euro are much more likely to adjust travel plans towards cheaper and/or domestic trips.

Freitag pointed out that travelers are increasingly using the Internet, not just to find information, but to book and pay for holidays. The Internet as a travel tool will continue to grow in 2009.

Intensify e-marketing and e-sales initiatives

To help them face the economic downturn, which is likely to go on longer than previously predicted, Freitag said companies should reduce costs, go on a price-cutting offensive, enter into partnerships with the public sector, communicate new attractions more aggressively and intensify e-marketing and e-sales initiatives.

With 450 days to go to the kickoff of the 2010 FIFA World Cup, these are the imperatives for maximising inbound traffic to South Africa: packaging flight, accommodation and ticketing components into highly competitive offerings that will include cost effective local travel and launching an e-marketing campaign that will convey a singular message for prospective visitors.

Remember, 2010 will be a once-in-a-lifetime opportunity to experience the uniquely inspiring lifestyle of the Rainbow Nation.

About Dr Nikolaus Eberl

Dr Nikolaus Eberl is the author of BrandOvation™: How Germany won the World Cup of Nation Branding and The Hero's Journey: Building a Nation of World Champions. He headed the Net Promoter Scorecard research project on SA's destination branding success story during the 2010 FIFA World Cup, co-authored the World Cup Brand Ambassador Program 'Welcome 2010' and was chairperson of the inaugural 2010 FAN World Cup. Email moc.noitavodnarb@sualokin and follow @nikolauseberl.
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