USA - Several Apple resellers have started to roll out Apple-like storefronts of their own. In Orem, Utah, Simply Mac now sells its wares from a glass-front store that features the same amenities found in the Apple stores - from high-end displays to the service bar with qualified support staff. In fact, at first glance, it's difficult to tell the store from a flagship Apple location. 2 Oct 2007
Customer complaints are something that business leaders generally like to avoid, yet they are a fact of business life, and when handled well, they can have a huge impact on the success of the organisation. Some industry sectors are better at dealing with complaints than others, according to the UK Customer Satisfaction Index, a new survey carried out by the UK's Institute of Customer Service. 2 Oct 2007
USA - Anyone who's applied for employment at clothing retailer Gap may want to keep a close eye on their credit activity for a while. A laptop containing unencrypted personal information on 800,000 applicants has been stolen from a third-party vendor that manages some of the company's data. Gap has issued what's becoming a familiar response: apologies, help lines and a year of free credit monitoring. 2 Oct 2007
Online retail in South Africa has finally turned around, according to a new report from World Wide Worx. By the end of this year, online spending on retail goods in South Africa is expected to have grown by more than 35%, after 33% growth in 2006. 2 Oct 2007
A newly launched Bartender Development Program is aimed at providing training and employment to the previously disadvantaged. 2 Oct 2007
The achievements of South Africa's top innovators in the public and private sectors will be celebrated at the innovationTOWN iHero Awards, which will be held at the Sci-Bono Discovery Centre in Newtown, Johannesburg on 4 October 2007. 2 Oct 2007
Chivas Brothers has announced the creation of Longmorn 16 Year Old, positioning the brand as a global, super-premium single malt whisky. 2 Oct 2007
It is barely six months since the first full colour newspaper Nairobi Star hit the news stands. Now Kenyan readers are welcoming yet another full colour newspaper - The Daily Metro. The first edition rolled off the press last week on Wednesday, 26 September. 2 Oct 2007
CHRISTOFF, a new brand in luxurious jewellery and the brainchild of Christopher Greig and Anne Tripp, is to launch in November with an icon shop at the 'Platinum Mile' retail development of the V&A Waterfront. 1 Oct 2007
NEW YORK, USA - On Tuesday, 16 October 2007, buyers will have the chance to preview some of the industry's leading international Korean designers as their fashion collections make their New York debut at the 'Fashion Market Day', from 9am - 5pm, in Manhattan's exclusive 3 West Club Penthouse. 1 Oct 2007
In line with its heritage as a health and wellness platform, Pyotts has launched a new Pro-Vita consumer website. 1 Oct 2007
Keen bidding from a host of new buyers as well as faithful followers from as far afield as Denmark, Belgium, USA and the UK, can be expected at the 2007 Nedbank Cape Winemakers Guild Auction to be held in Somerset West on Saturday, 6 October. 1 Oct 2007
With 17% less wine on auction and 16 fewer participants, overall income at the 33rd Nederburg Auction in Paarl on Saturday, September 29, was R5,13-million compared with last year's R6,96-million, but the auction still saw a number of successes. 1 Oct 2007
Coca-Cola Amatil Limited (CCA) has been informed by The Coca-Cola Company (TCCC) that it plans to sell approximately 18 million shares in CCA, representing about 2.4% of CCA's shares on issue. 28 Sep 2007
The new iPod touch from Apple is in a class by itself. It's like an iPhone, only without the phone. It's a music player, though not your best choice if that's what you're looking for. It's a wonderful video player and web browser, despite certain limitations. 28 Sep 2007
The amount of organic cotton produced globally increased 53% from 2005/06 to 2006/07, according to a new report from California-based Organic Exchange. According to the Organic Exchange Organic Farm and Fiber Report 2007, 57,931 metric tons (MT), or 265,517 bales, were produced in 24 countries on all arable continents. 28 Sep 2007
With Internet access becoming an increasingly necessary commodity for South Africans, MWEB today announced the opening of its first retail store – in the new Maponya Mall in Klipspruit, Soweto. This will be the first time the ISP will have its own retail presence and reflects the growing need for consumers to interact face-to-face with their service providers. 28 Sep 2007
Former South African President Nelson Mandela, Johannesburg Mayor Amos Masondo and high-flying businessman Richard Maponya yesterday officially opened the R650 million Maponya Mall in Pimville, Soweto, where an estimated 100 000 onlookers and potential shoppers braved the rain to have an inquisitive look at what many observers now call the ‘Pearl of Soweto'. 28 Sep 2007
Zimbabwe's parliament has passed a bill giving Zimbabweans majority control of foreign-owned companies. 28 Sep 2007
Treasurers have the opportunity to bring a greater level of structure and financial discipline to all areas of an organization. As globalization increases, technology advances and the number of suppliers and vendors available to an organization proliferate, the foresight to take a broader view of working capital management can become a competitive advantage. 28 Sep 2007