I am not proud to say that my health insurance company probably hates me - more specifically, the poor customer service representative who happened to answer the phone when I called with a problem. She probably wishes she was on break at that time. Why? Because I was one of those "difficult" customers. One of those customers we have all had and wished we didn't have to deal with. The kind that sometimes we just want to put on hold, or allow to hear us bang our phones against the desk because we just can't deal with their complaints. 15 Feb 2008
In just over 10 years, SABMiller has become the world's largest brewer in the world. 15 Feb 2008
New Clicks Holdings has appointed three new female directors to its board with the aim to enhance transformation and diversity within the company. 15 Feb 2008
In a bid to curb the exploitation of consumers, the National Credit Regulator has agreed to guidelines proposed by the Debt Counsellors' Association of South Africa (DCASA), together with other debt counsellors. 15 Feb 2008
Do you want a faster horse - or something completely new? 15 Feb 2008
One of the greatest benefits of adopting a holistic governance, regulation and compliance approach is that the process brings otherwise siloed corporate functions together to identify potential governance issues, business risks and compliance challenges. Rather than assembling response teams during a crisis, companies instituting enterprise-wide GRC controls collaborate to identify potential risks. 15 Feb 2008
A recent survey in the United States reveals that for every dollar US auto retailers spent on direct marketing, their ROI was almost US$34. 15 Feb 2008
Italtile has reported a 12% increase in first-half trading profits yesterday, but warned of a slowdown coming in the market. 15 Feb 2008
All Gold - South Africa's favourite tomato sauce – has just turned 100! 15 Feb 2008
Johnson & Johnson (J&J) has teamed up with the University of Cape Town's Graduate School of Business (UCT GSB) to create a leadership development programme specially geared to advancing women in the company's European, Middle Eastern and African (EMEA) branches. 15 Feb 2008
AltX-listed Hardware Warehouse Ltd (HWWH), supplier of affordable building materials, has announced the company's maiden interim results for the six months ended 31 December 2007. 15 Feb 2008
Multi-platform distribution and revenue diversification will be crucial for broadcasters in 2008 and the broadcast sector will need to invest in effective business models for distribution over the next 12 months. 15 Feb 2008
According to two new reports by a top UK-based research company, professional personal care products are gaining ground as an alternative to cosmetic surgery. 15 Feb 2008
Orange River Cellars has produced a new brand for the global wine market, Star Tree, which is specifically aimed at the American and European wine consumer. 15 Feb 2008
A new report, "European OOT retailing 2008", published this week by retail analysts Verdict Research, part of the Datamonitor Group, in association with the leading global real estate service provider Savills, finds that despite the credit crunch, there are still significant opportunities for retailers and developers in the European out-of-town (OOT) arena, with the Mediterranean countries showing strong potential for further rapid development. 15 Feb 2008
Retailers suffered their first sales slump in six years after inflation was taken into account- prompting some to ask, did Tito do too much? 14 Feb 2008
Sahara Holdings, via its Sahara Systems division, has secured a majority shareholding in the Woodlane consortium, through which it has acquired an interest in Stella Vista, an international supplier of mass visual communication systems, specialising in LED technology. 14 Feb 2008
An ongoing improvement in business efficiencies, continued investment in brands and enhanced distribution saw Distell significantly increase its revenue and sales volumes. For the six months to 31 December 2007, the company weathered demanding markets to deliver a 12,9% increase in revenue to R4,8 billion on a sales volume growth of 7,6%. 14 Feb 2008
Compass Group SA has announced the launch of the Compass Group Chef Academy, which, in addition to offering high quality training to previously disadvantaged individuals, will help address the skills shortage across the tourism and hospitality industries. 14 Feb 2008
For the second consecutive year, the Discovery and SAA credit cards have come out tops in the country's only survey that rates credit-card value. 14 Feb 2008
