You've assembled your team of top tech support ninjas. You've talked to every department in the company, made the necessary compromises, and won them over to your side. Now it's time to face your customers with your new and improved help desk, writes Journyx's Randy Miller. 19 Jun 2008
Three Ships Bourbon Cask Finish, the 100% South African blended whiskey, won gold and Best In Class at the prestigious 2008 International Wine & Spirit Competition (IWSC), announced in London on Tuesday, 17 June 2008. 19 Jun 2008
This year's Design Achievers Awards have emphasised the wealth of talent inherent in young, ‘up and coming' South African designers. 19 Jun 2008
Small retail businesses are expected to close shop during the course of the year along with job losses in the banking sector as a result of depressed trade conditions. 18 Jun 2008
Franchise fast-food company King Consolidated and technology company Labat Africa have been threatened with suspension from the JSE if they do not submit their results by the end of the month. 18 Jun 2008
South Africans will be paying on average 27.5% more for their electricity with effect from 1 July. 18 Jun 2008
Recent findings released by Ipsos MediaCT from motion shows that the percentage of video consumed on a TV among video downloaders and streamers in the United States declined from 75% in February 2007 to 70% in February 2008. A significant drop in overall ‘share of screen time' was seen with the growing contingent of digital video users, says the report. 18 Jun 2008
To call anything a 2.0 version - be it Enterprise 2.0, CRM 2.0 or Web 2.0 - is to imply that the new version is enhanced, extended and just plain better than 1.0. However, the problem with 2.0 is that it often breaks so far from 1.0 that it abandons what was good about 1.0. 18 Jun 2008
China and the United States have pledged to further expand mutual cooperation at the 4th round of their Strategic Economic Dialogue (SED) in Annapolis, USA, on Tuesday, 17 June 2008. 18 Jun 2008
Research in the United States indicates that while American teens spend a lot of time online, their whole life does not revolve around the Internet... it seems they prefer the real experience to the online one. 18 Jun 2008
The business has failed to achieve its targets, says Bertelsmann, which is both a book publisher and retailer as well as a major music and TV investor. 18 Jun 2008
Top retailers from around the world will meet from today, Wednesday 18 June 2008, at the 52nd World Food Business Summit to discuss rising food prices and food security. 18 Jun 2008
The role of the internet and the effects of cyber crime in the 21st century will be investigated during the Organisation for Economic Cooperation and Development (OECD) Ministerial Conference in Korea this week. 18 Jun 2008
Now that you've assembled your crack team of technical support pros, you've got to get them into action. You need to sell your ideas and plans to both your group and the company at large. Get the departments on your side one by one, using the right approach for each. It may take a touch of marketing, writes Journyx's Randy Miller. 18 Jun 2008
Senior Bizcommunity.com sales manager, Riaan Kriel, will head up sales in Johannesburg from 1 July 2008. His redeployment to the proverbial city of gold is part of the continued expansion and growth that the Bizcommunity brand has experienced year-on-year. 17 Jun 2008
Cape Classics, reputedly the largest importer of fine South African wine into the USA, expects 2008 to be a banner year, building on the success of fiscal year 2007, which was the strongest in the company's history. 17 Jun 2008
Woolworths has just introduced a comprehensive range of men's skin care products. 17 Jun 2008
After the inaugural Franschhoek Uncorked last year, The Franschhoek Wine Valley is once again, hosting its spring meander over the weekend of 30 and 31 August 2008. 17 Jun 2008
Building a good tech support team is no easy task, and getting started on the right foot is essential for success. That means choosing the right people for the job, writes Journyx's Randy Miller. 17 Jun 2008
JWT Cape Town's poster campaign for Jabula Wigs & Wefts has won a gold medal in the design category at the One Show Design Awards, held recently in New York. 17 Jun 2008
