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The enterprise is just beginning to scratch the surface of possibilities for putting video game technologies to smart business uses. One is customer service training. Sophisticated systems that can measure subtleties like employee-customer eye contact, for example, can bring a certain amount of scientific order to the art of effective human interaction. 1 Jul 2008
Put down the vendor white papers and turn down the volume on that webinar. If you want to secure your data and pass a PCI (Payment Card Industry) audit, take a look at the past - the long-ago past. 1 Jul 2008
What's a man's life worth? More than £1 million (US$2 million), it seemed, when bidding began for all of Ian Usher's worldly goods, plus his friends and job. However, when the gavel went down in cyberspace Sunday, ending one of the world's most unusual auctions, the English expatriate's life was snapped up for a more modest £192,000 (US$382,000). 1 Jul 2008
The Department of Minerals and Energy will not be affecting the proposed 5.4 cents per litre wholesale margin on fuel this month. 30 Jun 2008
Losing the 'security guard mentality'
In the past 25 years, retail stores throughout South Africa have developed a 'Security Guard Mentality'. Whenever a retailer suffers losses in a store or a department, the tendency is to place a security guard to solve the problem. 30 Jun 2008
On the surface, building a big, well-recognised brand with a small budget would appear to be an unattainable goal - but NetFlorist, one of the country's largest online gifting services with an annual turnover of R37-million, has proven than it can be done. 30 Jun 2008
On fire with Proudly SA HomeGrown Award
Bandito's Chile Co has been named the SMME Company of the Year at the 4th Proudly South African HomeGrown Awards, which took place at the Birchwood Hotel, Johannesburg on 21 June 2008. 30 Jun 2008
Sony Ericsson, the world's fifth-largest maker of mobile phones, warned Friday that its second-quarter profit and sales figures would miss forecasts due to a combination of lower demand for higher-profit handsets and product delays. 30 Jun 2008
The Medicines Control Council of South Africa (MCC) has requested all manufacturers of cough and cold medicines to provide information regarding the effects of the ingredients on infants. 30 Jun 2008
The major players have overseen a consolidation of the business intelligence market, but few viable options are available for small and medium-sized businesses. There is a shuffle to provide for this unmet need, and solutions appear to be on the way, writes Shadan Malik, CEO of iDashboards. 30 Jun 2008
US consumers also taking pain
A recent report released in the United States reveals that half of that country's low-income consumers are having trouble buying groceries. 30 Jun 2008
US - Dell on Thursday introduced a new, colorful laptop line aimed at artistic and creative consumers. 30 Jun 2008
Recently an Email Experience Council member asked me whether retailers should drive sales online or offline with their email marketing. 30 Jun 2008
Inaugural FM Wine Business Award winners
The winners of the inaugural FM Wine Business Awards were announced at the gala dinner held at Gallagher Estate in Midrand last night, 26 June 2008. Celebrating the exceptional performance of the category winners in terms of best business practise, innovation and leadership, the ceremony revealed an astonishing representation of the wider South African wine industry. 27 Jun 2008
The current supplychainforesight research into the state of the industry's supply chain demonstrates a sector where strategic supply chain thinking has traditionally been in short supply, but that those companies who are focusing on it are earning competitive advantage. 27 Jun 2008
SAB anticipates customer requirements through behavioural scorecards designed to help the brewer really understand its customers. 27 Jun 2008
Sony's PlayStation 3 has taken a thumping from Nintendo's Wii and Microsoft's Xbox, but the company hopes to attract more devotees to its gaming console with a slew of new services, including movies and TV shows on demand, as well as global news and weather reports. 27 Jun 2008
Candy bar maker Mars is working with IBM and the United States Department of Agriculture - Agricultural Research Service (USDA-ARS) to apply their scientific experience and computing resources to sequence and analyse the entire cocoa genome. 27 Jun 2008
In March 2008, online product sourcing directory SaleHoo conducted an e-commerce behavioral survey of its members. SaleHoo's members are dedicated online sellers and retailers, and they are knowledgeable and savvy e-commerce users. The survey was comprised of eight questions - four demographic questions and four individual response questions - and it was a follow-up to a similar survey conducted three years earlier. 27 Jun 2008
Governments throughout Africa must unite against the high fuel prices, says Deputy Director General in the Department of Minerals and Energy, Nhlanhla Gumede. 26 Jun 2008
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