Engaging beyond the enterprise will improve customer satisfaction and service delivery. 4 Feb 2009
Yeah, yeah - I know we've been talking an awful lot about Coke lately. But this is pretty interesting. 4 Feb 2009
Statistics South Africa's (Stats SA) new reweighted and rebased Consumer Price Index (CPI) is expected to bring the country's inflation figure down to 7.7% from 8.6% for 2008. 3 Feb 2009
Lauren Siebrits, Chief Executive Officer of Simba, PepsiCo's snack business in South Africa, has also been appointed to take over the beverage business, Pepsi South Africa. 3 Feb 2009
ADDIS ABABA, ETHIOPIA: The World Bank has urged developed countries to start a fund to ensure more resources were available for African countries to develop the infrastructure they need to sustain economic growth. 3 Feb 2009
LONDON: Collapsed British retail chain Woolworths will be relaunched as an online store after the century-old brand name was sold to rival firm Shop Direct Group, administrators said Monday, 2 February 2009. 3 Feb 2009
South African petroleum retailers have reinvigorated suspicions of the manipulation of petrol and diesel prices, following the announcement of this week's increase in the retail price of petrol despite relatively low international oil prices. 3 Feb 2009
The 350th celebration of winemaking in South Africa on 2 February 2009 provides the industry with the opportunity to reinforce its position as one of the New World's oldest wine producers and to celebrate its diverse and colourful vinous heritage. 3 Feb 2009
The National Credit Regulator's latest quarterly report on the credit bureau statistics has shown a slight deterioration in consumer credit records. This is based on reports submitted to the NCR by registered credit bureaus, in terms of the National Credit Act. 3 Feb 2009
Effects of economy, branding trends, and 'early adopter' shoppers examined in a US survey that could hold lessons for SA retailers as well. 3 Feb 2009
Neither 'New' nor 'Classic', Coke is simply itself again. 3 Feb 2009
Dell may be gearing up to launch one or more new smartphones, possibly based on Google's Android operating system and/or Windows Mobile software. 3 Feb 2009
International cooperation, not protectionism, is the precondition for global financial system reform, world leaders and financial experts have agreed at this year's World Economic Forum meeting in Davos, Switzerland. 2 Feb 2009
The winners of South Africa's first Product of the Year awards were announced on Thursday, 29 January 2009 at a gala ceremony that took place at Midrand's Vodadome. 2 Feb 2009
Amazon.com said Thursday that its fourth-quarter profit rose 9% and easily surpassed analysts' forecasts. Those results, plus an optimistic forecast, sent its shares soaring 13% in extended trading. 2 Feb 2009
Petrol retailers have repeated calls for greater transparency in the fuel industry following the announcement of a 61c a litre price increase that kicks in on Wednesday. Mineral and energy department says the factors influencing the increase are the crude oil price and the weakness of the rand. 2 Feb 2009
With the global economy in turmoil and the idea of recession now firmly part of global popular consciousness, consumers have become highly aware of their spending habits and the brands they spend their money on. Interestingly, however, according to futurist Faith Popcorn, “many people are not prepared to give up small indulgences that they have grown accustomed to.” 2 Feb 2009
The budget cuts and spending freezes resulting from the current economic downturn have reduced the number of legitimate opportunities for sales representatives; therefore, organisations are placing a renewed emphasis on cutting costs and customer retention to combat certain economic realities. 2 Feb 2009
One could be forgiven for wondering if there were two different retail sectors operating in SA right now. 30 Jan 2009
DAVOS, SWITZERLAND: While the International Monetary Fund has projected the worst economic prospects for 60 years and the International Labour Organisation projects 50 million job losses globally, South Africa will remain relatively unscathed by the global economic crisis. 30 Jan 2009
Let's do Biz