With the proliferation of smartphones and similar handheld devices, it only makes sense that data - especially customer data - is following these devices into the field. The scenarios in which sales and field service people can use the data collected by CRM are many and, in a lot of cases, obvious. However, there are also many ways for CRM to go into the field, and it's crucial to match the needs of your workers with the IT and security priorities of your company. 11 Nov 2009
The majority of global markets are growing significantly faster than the United States. Bill Gates has even stated that in the 21st century, a business must use e-commerce to survive. In this economy, thinking outside the proverbial box and expanding a company without taking on significant overhead or structural changes means selling beyond geographic borders. 11 Nov 2009
Internet Service Provider (ISP) Web Africa has teamed up with gaming infrastructure expert, Organised Chaos (OC), to launch a free gaming service for its customers. The service will initially include four games: Call of Duty 4, Call of Duty: World at War, Counter Strike: Source, and Team Fortress 2. 11 Nov 2009
Dulux Trade's Weathershield offers contractors a smooth exterior paint with an advanced spreading rate of up to 14m²/l, which, according to the company, means more surface is covered with far less paint than its competitors. It also offers superior alkali resistance, negating the need for primer on bare plaster, saving both time and money. 11 Nov 2009
Ranging from beautifully crafted cage leather platforms to bejewelled satin peep-toes, the Luella David Tlale shoe collection will be available in stores at the beginning of December 2009. Keeping true to the DT signature, these shoes have a daring element to them and each item is uniquely crafted and styled to perfection with a keen attention to detail. 11 Nov 2009
Increasing accommodation prices during the 2010 FIFA World Cup could damage South Africa's prospects of enticing tourists back after the competition, says the 2010 Local Organising Committee (LOC). 10 Nov 2009
Ububele Holdings, the South African agro-processing and agrichemicals company, listed on AltX on Monday morning, with a market capitalisation of between R174 million and R262 million. 10 Nov 2009
HELSINKI, FINLAND: Nokia, the world's biggest mobile phone maker, issued on Monday, 9 November 2009, a global recall for 14 million faulty chargers made by a subcontractor this year. 10 Nov 2009
Veteran farmer Billy Colborne was dancing in the aisles at the International Mohair Summit in Graaff-Reinet when his family farm was named winner of the country's top mohair award. 10 Nov 2009
Furniture retailer Lewis on Monday, 9 November 2009, said while lower interest rates, stabilising food prices and higher real wage increases were positive for consumers, short time and retrenchments remained a risk for sustained improvement. 10 Nov 2009
TomTom announced last week the arrival of three new personal navigation devices for the South African market, Start, XXL and GO 750. 10 Nov 2009
The Cape Town International Convention Centre (CTICC) will host Global Icons Expo-Tainment Experience, which will include 32 nations under one roof in over 10 000m² exhibition space for 32 days in June and July 2010. To date this is reputed to be the highest investment from a single booking that the CTICC has secured since its opening. 10 Nov 2009
The Hospitality Investment Conference Africa 2009 took place at Sandton Sun hotel from 4-6 November 2009. In his keynote address to the delegates on Thursday 5 November, the Minister of Tourism, Marthinus van Schalkwyk said that he remained ever optimistic about the future, despite the economic challenges. 10 Nov 2009
All PIN-based electronic transactions, including ATM transactions, were again affected by Bankserv system failures this past week, which reached a peak on Tuesday 3 November 2009. The Shoprite Group expressed its dismay on 6 November at the apparent indifference demonstrated by commercial banks in South Africa to address intermittent system failures in the country's national electronic payment system successfully, causing consumers endless frustration and leaving them disenchanted with retailers. 10 Nov 2009
For the cooks-in-training at a special school in Johannesburg the exam period is a time to prove that the proof of the pudding is indeed in the eating. 9 Nov 2009
The government should consider extending aid to the job-intensive clothing sector and small businesses when their competitiveness came under pressure from the strong rand, Seardel CEO-designate Stuart Queen said on Friday, 6 November 2009. 9 Nov 2009
Analysts last week gave a thumbs up signal to Tiger Brands for its impressive trading update in which SA's largest foods company told shareholders to expect much higher earnings when it reports its annual results later this month. 9 Nov 2009
As Gill Marcus takes over as Governor of the Reserve Bank today, Monday 9 November 2009, economists have praised her experience in the banking sector. 9 Nov 2009
While recent reports don't predict a major recovery for retailers this holiday season, the outlook for e-commerce sites is slightly more optimistic: 2009 will post an 18% increase in online holiday shopping over last year, according to Information Resources. For many consumers, though, the convenience of online shopping comes with a hefty price: their identity. 9 Nov 2009
FNB announced last week the launch of its Send Money, an instant solution for the bank's customers to transfer money to anyone with a South African cellphone. The receiver does not need to have a bankcard or a bank account to access the money sent to them, they simply withdraw their money from one of the 4300 FNB ATMs across the country. 9 Nov 2009
