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Results for Mathew+Conn

News

Humans trump chatbots for customer retention
Marketing & Media
Humans trump chatbots for customer retention

Mathew Conn 24 May 2021

5 traits of successful remote workers
HR & Management
5 traits of successful remote workers

14 Apr 2021

The unsuspected stumbling blocks of AI for customer experience
ICT
The unsuspected stumbling blocks of AI for customer experience

Mathew Conn 11 Nov 2020

Traditional contact centres still crucial amid rise in digital channels
ICT
Traditional contact centres still crucial amid rise in digital channels

8 Sep 2020

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