Loyalty programme | Bizcommunity

Loyalty programme | Bizcommunity

News

Branding

Africa 200 ranking reflects growing confidence of Pan-African brands

1 day

Retailers pivot to AI loyalty agents as 2026 trends emerge

Trends

Retailers pivot to AI loyalty agents as 2026 trends emerge

21 May 2026

The growing role of data and AI in media buying

Digital

The growing role of data and AI in media buying

Issued by TDMC 18 May 2026

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

CRM

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

7 May 2026

Artificial Intelligence

Your brand is already being judged by an AI that has never read your press release

Nkateko Khosa, Issued by Brave Group 29 Apr 2026

African retail’s future hinges on tech-driven consumer insights

CRM

African retail’s future hinges on tech-driven consumer insights

Blessed Hwaire 23 Apr 2026

Ocean Basket steps into 'unchartered waters' with its new app

Technology

Ocean Basket steps into 'unchartered waters' with its new app

21 Apr 2026

New rules redefine travel procurement for SA government

Tourism & Travel

New rules redefine travel procurement for SA government

20 Apr 2026

Marketing

The cashback arms race: Why your loyalty programme is a brand tax

Mosa Ntwampe, Issued by Brave Group 20 Apr 2026

SA’s largest multi-partner rewards programme rebrands as Lifestyle Rewards

Lifestyle

SA’s largest multi-partner rewards programme rebrands as Lifestyle Rewards

Issued by Lifestyle Rewards 17 Apr 2026

The short-term trap. Why your performance marketing is leaking loyalty

Marketing

The short-term trap. Why your performance marketing is leaking loyalty

Mathabatha Sexwale, Issued by Brave Group 15 Apr 2026

Philip Cohen of Fofum Brands gives insight into how are doubling down on loyalty while consumers are switching more than ever. (Image: )

Marketing

Loyalty marketing is solving the wrong problem

Philip Cohen 14 Apr 2026

Seamless shopping: AI helps transform shopping convenience

Technology

Seamless shopping: AI helps transform shopping convenience

9 Apr 2026

Consumers are loyal to benefits, not brands

Marketing

Consumers are loyal to benefits, not brands

Issued by Caxton Media 8 Apr 2026

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

CRM

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

20 Mar 2026

African Loyalty Awards spotlight customer-centric brands

CRM, CX, UX

African Loyalty Awards spotlight customer-centric brands

19 Mar 2026

Vol. 08 - Welcome to On the Dot Insights Newsletter

Printing

Vol. 08 - Welcome to On the Dot Insights Newsletter

Issued by On the Dot 24 Nov 2025

Controlling your loyalty channel leads to better customer insights

CRM

Controlling your loyalty channel leads to better customer insights

Len Lubbe 11 Mar 2026

CRM, CX, UX

#BizTrends2026 | Oppo's Avashnee Moodley: How belonging is rewriting brand loyalty

Avashnee Moodley 26 Feb 2026

Dis-Chem's market share increases, thanks to its innovative rewards system

Retailers

Dis-Chem's market share increases, thanks to its innovative rewards system

20 Feb 2026

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Retail

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

Woolworths introduces MyDifference: A new era in customer loyalty

Retailers

Woolworths introduces MyDifference: A new era in customer loyalty

5 Feb 2026

Loyalty meets blockchain: A new era for customer rewards

Banking & Finance

Loyalty meets blockchain: A new era for customer rewards

Rory Bosman 4 Feb 2026

Beyond Points: AI rewrites the rules of retail loyalty

Retail Marketing

Beyond Points: AI rewrites the rules of retail loyalty

Mosa Ntwampe, Issued by Brave Group 4 Feb 2026

Dis-Chem saves consumers R350m in just 100 days through revamped Better Rewards

Health & Beauty

Dis-Chem saves consumers R350m in just 100 days through revamped Better Rewards

29 Jan 2026

Trade-offs of loyalty programmes: The hidden cost of a free coffee

Cybersecurity

Trade-offs of loyalty programmes: The hidden cost of a free coffee

27 Jan 2026

Why SA's retail giants are rethinking constant promotions

FMCG

Why SA's retail giants are rethinking constant promotions

13 Jan 2026

Pick n Pay Smart Shopper unveils R7bn savings amidst inflation crisis

Retail

Pick n Pay Smart Shopper unveils R7bn savings amidst inflation crisis

15 Dec 2025

CardSpace invites entrepreneurs to test free digital rewards platform

Entrepreneurship

CardSpace invites entrepreneurs to test free digital rewards platform

4 Dec 2025

TakealotNow and Mr D join forces to redefine online shopping speed

E-commerce

TakealotNow and Mr D join forces to redefine online shopping speed

3 Dec 2025

Pick n Pay's revamped app drives 40% growth in on-demand grocery sales

E-commerce

Pick n Pay's revamped app drives 40% growth in on-demand grocery sales

2 Dec 2025

How locally-driven hotels are driving West Africa's hospitality resurgence

Hospitality

How locally-driven hotels are driving West Africa's hospitality resurgence

12 Nov 2025

Loyalty crisis: South Africans switching brands faster than ever

Branding

Loyalty crisis: South Africans switching brands faster than ever

Mosa Ntwampe, Issued by Brave Group 6 Nov 2025

Aleph Hospitality to launch Kenya’s first Tapestry Collection by Hilton Hotel

Hospitality

Aleph Hospitality to launch Kenya’s first Tapestry Collection by Hilton Hotel

24 Oct 2025

The 21st edition of the annual Sunday Times GenNext Awards winners (Image supplied)

Youth Marketing

Sunday Times GenNext Awards winners, Nike the coolest brand

24 Oct 2025

The ultimate Black Friday 2025 survival guide for South African e-commerce retailers October 2025

E-commerce

The ultimate Black Friday 2025 survival guide for South African e-commerce retailers October 2025

Issued by TDMC 15 Oct 2025

Boxer increases turnover by 13.9% and declares its first dividend in interim results

Banking & Finance

Boxer increases turnover by 13.9% and declares its first dividend in interim results

13 Oct 2025

Contactless payments return for Huawei users in SA with Swoo Pay

Technology

Contactless payments return for Huawei users in SA with Swoo Pay

10 Oct 2025

Get instant discounts with Dis-Chem's Better Rewards programme

Health & Beauty

Get instant discounts with Dis-Chem's Better Rewards programme

10 Oct 2025

Loyalty programmes are transforming into lifestyle ecosystems

CRM

Loyalty programmes are transforming into lifestyle ecosystems

19 Sep 2025

Spar's Super Savings initiative offers relief at the till

Retailers

Spar's Super Savings initiative offers relief at the till

17 Sep 2025

FNB eBucks dominates South African Loyalty Awards 2025

CRM

FNB eBucks dominates South African Loyalty Awards 2025

11 Sep 2025

Absa unlocks world of travel with new app-based travel booking platform

Travel

Absa unlocks world of travel with new app-based travel booking platform

Issued by OnPoint PR 4 Sep 2025

Famous Brands and MoEngage join forces for personalised customer experiences

Technology

Famous Brands and MoEngage join forces for personalised customer experiences

29 Aug 2025

All the 2025 WesBank New Generation Awards finalists

Digital

All the 2025 WesBank New Generation Awards finalists

29 Aug 2025

SA consumer class still loves the big screen

Research

SA consumer class still loves the big screen

Issued by BrandMapp 27 Aug 2025

Beyond points: How South Africa’s loyalty leaders are raising the game in 2025

Research

Beyond points: How South Africa’s loyalty leaders are raising the game in 2025

Issued by Everlytic 19 Aug 2025

Liquor.co.za and United Distributors to transform SA's online liquor industry

Food & bev. services

Liquor.co.za and United Distributors to transform SA's online liquor industry

6 Aug 2025