Retail Kenya

Ecobank named ‘Best Retail Bank in Africa’ at African Banker Awards. (Source: Ecobank)

African Banker Awards names Ecobank 'Best Retail Bank in Africa'

Ecobank has been named Best Retail Bank in Africa 2019 at the prestigious African Banker Awards...

18 Jun 2019

The future of customer personalisation lies with AI

Laying the foundation for a future where personalisation platforms can architect previously unimagined customer experiences...

By Dee Chetty 14 Jun 2019

Data costs are preventing African consumers from taking full advantage of the crypto economy

Cryptocurrencies offer a financial lifeline to people excluded from the formal financial economy and to those living in oppressive political or economic regimes...

By Bronwyn Williams 20 Jun 2019

Kids are becoming more active adopters of e-commerce sites

Children are becoming more active adopters of e-commerce sites. Their interest in online shopping has more than tripled in the last 12 months - from 2% to 9%...

14 Jun 2019

How CRM can add measurable value to your brand

Customer relationship marketing (CRM) is an important tool to help turn your marketing campaigns into a success. With this tool, repetitive tasks are automated, freeing up time for teams to engage with tasks, that are more demanding to meet business objectives...

By Michael Gullan 13 Jun 2019

How Nomanini built its remote POS voucher platform

The World Bank estimates that 66% of people living in Sub-Saharan Africa do not have bank accounts...

13 Jun 2019

Lab-grown dairy: The next food frontier

Dairy proteins may be the next product to be mass produced in labs, for use in fluid "milk" production and processed dairy products like yogurt and cheese...

By Michael von Massow and Mitchell Gingerich 13 Jun 2019

5 ways Africa's payments industry is evolving

Africa is still home to a large unbanked population. Eighty percent of adults in sub-Saharan Africa don't use any formal or informal banking facilities, and only 5% of adults have a credit card...

By Vaughan Alexander 12 Jun 2019