CRM, CX, UX News Kenya

Last 2 days|Last 7 days|Last 30 days

More news

The crucial role of client service excellence in agencies

The crucial role of client service excellence in agencies

Mpho Nkomonde 9 Jul 2018

Implement GDPR or organisations risk losing business

Implement GDPR or organisations risk losing business

21 Jun 2018

Investing in your customers yields returns

Investing in your customers yields returns

14 Jun 2018

Chasing the dream of the single view of the customer

Chasing the dream of the single view of the customer

Wynand Smit 14 Jun 2018

Creating better customer experience in Africa

Creating better customer experience in Africa

Matthew Kibby 11 Jun 2018

How AI is being used in customer support in Africa

How AI is being used in customer support in Africa

5 Jun 2018

Top 3 takeouts from Zuckerberg's fireside chat at Viva Tech

Top 3 takeouts from Zuckerberg's fireside chat at Viva Tech

29 May 2018

GDPR: ground zero for a more trusted, secure internet

GDPR: ground zero for a more trusted, secure internet

Bill Buchanan 28 May 2018

How African businesses can comply with new EU data laws

How African businesses can comply with new EU data laws

Pieter Bensch 9 May 2018

Chief marketers believe their jobs are at risk if customer experience strategies fail

Chief marketers believe their jobs are at risk if customer experience strategies fail

2 May 2018

Empathy - a two-way street in customer service

Empathy - a two-way street in customer service

Wynand Smit 18 Apr 2018

The role of mobile in building brand loyalty

Nicholas Bednall 16 Apr 2018

#ECMA18: Cracking e-commerce conversion

#ECMA18: Cracking e-commerce conversion

Lauren Hartzenberg 16 Mar 2018

Consumer engagement today is shaped by technology

Consumer engagement today is shaped by technology

Gil Sperling 15 Mar 2018