Consumer experience | Bizcommunity

Consumer experience | Bizcommunity

News

CYNK makes a strategic merger for sustainable ICT

Technology

CYNK makes a strategic merger for sustainable ICT

Issued by Ramza Media 12 hours

Revolutionising customer experience with ExperienceEvaluator - A game changer for CX teams

CRM, CX, UX

Revolutionising customer experience with ExperienceEvaluator - A game changer for CX teams

Issued by Kantar 1 day

Uber Advertising launches in-house creative studio

Advertising

Uber Advertising launches in-house creative studio

13 Jun 2025

No market research? You’re throwing good money after bad

Research

No market research? You’re throwing good money after bad

Issued by BMi Research 5 Jun 2025

Data centre neutrality – hyperscalers and Seacom as the carrier of carriers

Telecoms & Networks

Data centre neutrality – hyperscalers and Seacom as the carrier of carriers

Giovanni da Costa, Issued by Stone 7 May 2025

Roar Media and Red October Technologies announce strategic collaboration to transform media landscape

Media

Roar Media and Red October Technologies announce strategic collaboration to transform media landscape

Issued by Red October Technologies 14 Apr 2025

Advertising

Tumi Rabanye | How advertising strategy acts like a brand's nervous system

Tumi Rabanye 1 Apr 2025

#BizTrends2025: 7 trends for retailers to '2020-thrive'

Trends

#BizTrends2025: 7 trends for retailers to '2020-thrive'

Evan-Lee Courie 6 Feb 2025

#BizTrends2025: Penquin’s Tyrell Stevens - Predictive personalisation transforming digital marketing

Digital

#BizTrends2025: Penquin’s Tyrell Stevens - Predictive personalisation transforming digital marketing

Tyrell Stevens 23 Jan 2025

Source: Supplied. Anton Keet, head of Risk Service at 1Life Insurance.

Trends

#BizTrends2025: Enhanced digital enablement – the future of long-term insurance in South Africa

Anton Keet 13 Jan 2025

The crucial role of last-mile delivery in customer satisfaction

E-commerce

The crucial role of last-mile delivery in customer satisfaction

10 Oct 2024

See beyond the competition: Analyse, understand and compete

Digital

See beyond the competition: Analyse, understand and compete

Issued by Location Bank 30 Sep 2024

How BevCo is tapping into SA’s township economy

Informal Retailing

How BevCo is tapping into SA’s township economy

Pieter Spies 12 Sep 2024

How Gen AI can ease the burden of consumer decision-making

Technology

How Gen AI can ease the burden of consumer decision-making

Junaid Kleinschmidt 10 Sep 2024

Digital

Google monopoly ruling: where the tech giant goes from here

Renaud Foucart 19 Aug 2024

Dion Chang outlines shifts and trends impacting SA's retail industry

Trends

Dion Chang outlines shifts and trends impacting SA's retail industry

15 Aug 2024

Source: © 123rf As customer journeys become more complex, creating a more personalised two-way interaction with customers is an increasingly important requirement for brands

Research

Messaging the preferred method for customers to interact with brands says research

9 Jul 2024

E-commerce is growing faster than businesses can adapt - Accenture study finds

E-commerce

E-commerce is growing faster than businesses can adapt - Accenture study finds

9 May 2024

Image supplied. The IAB South Africa Bookmark Awards has announced its 2024 jury panels with nine panels this year

Digital

IAB Bookmark Awards announces 2024 jury panels

28 Mar 2024

TFG to bring JD Sports to SA

Retailers

TFG to bring JD Sports to SA

13 Mar 2024

How are mobile platforms and the metaverse driving SA’s long-term insurance industry growth?

Insurance & Actuarial

How are mobile platforms and the metaverse driving SA’s long-term insurance industry growth?

Issued by Insight Survey 6 Mar 2024

You are invited to the Yext Summit, the premier digital marketing event of the year!

Events & Conferencing

You are invited to the Yext Summit, the premier digital marketing event of the year!

Issued by Sauce Advertising 14 Feb 2024

Source: Supplied. Pierre Romagny, partner, Financial Services at Oliver Wyman in South Africa.

Banking

South African banks must be lauded for their globally recognised digital innovation

Pierre Romagny 12 Feb 2024

Consumers don’t trust paid media, Keep it organic

Marketing

Consumers don’t trust paid media, Keep it organic

Issued by Sauce Advertising 1 Dec 2022

Pret A Manger is coming to SA

Retailers

Pret A Manger is coming to SA

6 Feb 2024

Top payment trends for 2024

Fintech

Top payment trends for 2024

Issued by Ecentric Payment Systems 31 Jan 2024

#BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity

Marketing

#BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity

Lebo Madiba 29 Jan 2024

Social Media

#BizTrends2024: Dean Kriel - Macro communications trends, bringing lightheartedness to life

Dean Kriel, Issued by RAPT Creative Agency 17 Jan 2024

Banking

South Africa's digital banking is world class – here's why it leads

Pierre Romagny 10 Jan 2024

Carling Black Label takes a stand with #NoExcuse campaign to combat GBV

Retail Marketing

Carling Black Label takes a stand with #NoExcuse campaign to combat GBV

28 Nov 2023

LA Group signs first license agreement with Authentic Brands Group

Retail

LA Group signs first license agreement with Authentic Brands Group

27 Nov 2023

Source: © 123rf Warc's Marketer’s Toolkit 2024]] has identified five key trends that will shape global marketing strategies in 2024, one of which is generative AI

Marketing

5 Trends to shape global marketing strategies from Warc

8 Nov 2023

New technology on show at Propak Cape reflecting latest industry trends

Exhibitions & Events

New technology on show at Propak Cape reflecting latest industry trends

Issued by Propak Cape 2026 25 Oct 2023

Trends driving growth in the South African packaging industry

Packaging

Trends driving growth in the South African packaging industry

Issued by Propak Cape 2026 17 Oct 2023

Energade turns 30

FMCG

Energade turns 30

4 Oct 2023

WPP launches Screaming Creativity podcast hosted by Rob Reilly

Advertising

WPP launches Screaming Creativity podcast hosted by Rob Reilly

20 Sep 2023

Cell C appoints Rachael Ayo-Oladejo as its new chief of staff, strategy and business transformation

Telecoms & Networks

Cell C appoints Rachael Ayo-Oladejo as its new chief of staff, strategy and business transformation

4 Jul 2023

Radio station apps: A digital revolution in enhanced advertising engagement

Radio & Audio

Radio station apps: A digital revolution in enhanced advertising engagement

Jonathan Lumley, Issued by GH Media Group 7 Jun 2023

Image Supplied. Art, one of two next generation of consumer experience sparkling water-makers from SodaStream

Branding

SodaStream: Style & sustainability all in one

Danette Breitenbach 10 May 2023

How can content streaming be a better consumer experience?

Streaming

How can content streaming be a better consumer experience?

Nitesh Singh, Issued by Stone 20 Mar 2023

Source: © Eugene Ccapon Craig Hannabus, strategy director, Rogerwilco asks what if the Metaverse and VR are not what we thought it would be

Marketing

Maybe the metaverse and VR aren't what we thought they would be

Craig Hannabus 7 Mar 2023

How age, gender and education are influencing online retail adoption in SA - study

Research

How age, gender and education are influencing online retail adoption in SA - study

1 Mar 2023

Richard Rivett-Carnac. Source: Supplied.

Branding

SAB repositions its brand with new logo

17 Nov 2022

Fashion & Homeware

Levi's appoints Michelle Gass as president and CEO-in-waiting

10 Nov 2022

Source: © fauxels In this age of adaptive marketing delivering the right message at the right time on the right platform is key

Marketing

Optimise your marketing ecosystem for best results

Johanna McDowell 22 Aug 2022

Marketing

Right ecosystem needed for marketing revolution

Johanna McDowell 15 Aug 2022

Social Media

#TheSocialAshTag: Sound-centric branding on social media

Ashleigh Burton 27 Jul 2022