News
Telecoms & Networks
eSIM adoption is accelerating. Are South Africa’s MVNOs ready?
Warren Alberts 2 days
Research
More than a score: How mystery shopping reveals what really drives customer experience
Issued by BMi Research 1 Oct 2026
CRM, CX, UX
CEM Africa Awards 2026 set to recognise Africa’s leading CX talent and innovation
Issued by CEM Africa Summit 29 Sep 2026
CRM, CX, UX
Why successful CMS migrations require more than technology
Issued by Bluegrass Digital 28 Sep 2026
Artificial Intelligence
AI won't replace accountability. It will make it more valuable.
Issued by Bluegrass Digital 23 Sep 2026
Media
The signals shaping business, media, technology, and consumer behaviour across Africa
Issued by Dentsu 11 Sep 2026
Franchising
Franchise networks face mounting pressure from costs, franchisees and staff
Larry Hodes 10 Sep 2026
Retail Marketing
Your brand’s credibility is now more valuable than a pretty website
Mkhuseli Vangile 10 Sep 2026
Manufacturing & Parts
Dunlop Tyres leads customer experience rankings in Vehicle Consumables
Issued by Dunlop Tyres SA 8 Sep 2026
Events & Conferencing
CEM Africa 2026 closes on a high with a strong community response
Issued by CEM Africa Summit 7 Sep 2026
Music
Absa announced as headline sponsor of Delicious Food & Music Festival in partnership with SABC
Issued by OnPoint PR 3 Sep 2026
CRM, CX, UX
Telviva launches intelligent digital agent 'Viva', bringing 24/7 customer service automation to SA businesses
Issued by Telviva 1 Sep 2026
Events & Conferencing
CEM Africa 2026: Africa’s CX leaders meet in Cape Town
Issued by CEM Africa Summit 17 Aug 2026
PR & Communications
Watch the webinar: Solving the CRM-communications gap to redefine customer engagement
Issued by Telviva 21 May 2026
PR & Communications
Why South African businesses need to bring WhatsApp calling into their communications mix
Issued by Telviva 14 May 2026
PR & Communications
Telviva launches Call2Teams to enable native voice capability within Microsoft Teams
Issued by Telviva 25 Mar 2026
PR & Communications
Why investing in your people is a crucial step to improving customer service
Issued by Telviva 19 Nov 2025
Software
Zoho posts 34% SA revenue growth, debuts Zoho POS for local retailers
Imran Salie 11 Aug 2026
CRM, CX, UX
Ask Africa Orange Index 2026: Celebrating leaders in customer experience
Issued by ASK AFRICA 7 Aug 2026
Retail Marketing
Massmart brings in Charmagne Mazhindu to strengthen brand and digital marketing
6 Aug 2026
Events & Conferencing
CEM Africa 2026 welcomes 3 influential global speakers
Issued by CEM Africa Summit 27 Jul 2026
CRM, CX, UX
Richfield digital experience earns the Mark Awards 2026 shortlisting
Issued by So Interactive 16 Jul 2026
CRM, CX, UX
Shaping the future of CX at the Africa CX Conference & Awards 2026
Issued by The Chartered Institute of Customer Management 15 Jul 2026
Advertising
#BehindtheCampaign | Pick n Pay’s Eat Like a Champion answers age old question
15 Jul 2026
Tourism & Travel
#ATM2026 | RX Global's Danielle Curtis on resilience, technology and the future of travel
Robin Fredericks 7 Jul 2026
Exhibitions & Events
Voting opens for Diners Club SA's 2026 Barista of the Year competition
1 Jul 2026
CRM, CX, UX
CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX
Issued by CEM Africa Summit 29 Jun 2026
Health & Beauty
Beyond the pharmacy: Dis-Chem is reimagining the future of healthcare retail in SA
Evan-Lee Courie 29 Jun 2026
Tourism & Travel
Travel shifts beyond sightseeing as demand for immersive experiences grows
24 Jun 2026
Insurance & Actuarial
Digital and wellness ecosystems reshape the future of the long-term insurance industry
Issued by Insight Survey 15 Jun 2026
